Terms & Conditions
Dress Orders
Dress lead time is up to 4 months prior alterations. If your wedding date is less than 4 months away then we must confirm with our suppliers first if your order can be made on time.
Payments
We take full payment upfront for dresses, veils, bridal accessories and alterations.
Refunds
Once your order has been purchased we don’t accept any exchanges or refunds. By making payment you are showing commitment and agreeing to your order.
Alterations
All alterations work is carried out to a high quality. It is recommended to allow at least 2 months before your wedding date when booking your alterations appointment. We are not responsible if customers lose or add weight after they have had their fitting for alterations. In the event of weight loss or gain, customers will be charged a further alterations cost at 50%. We are unable to offer refunds on any alterations work once started.
Dress lead time is up to 4 months prior alterations. If your wedding date is less than 4 months away then we must confirm with our suppliers first if your order can be made on time.
Payments
We take full payment upfront for dresses, veils, bridal accessories and alterations.
Refunds
Once your order has been purchased we don’t accept any exchanges or refunds. By making payment you are showing commitment and agreeing to your order.
Alterations
All alterations work is carried out to a high quality. It is recommended to allow at least 2 months before your wedding date when booking your alterations appointment. We are not responsible if customers lose or add weight after they have had their fitting for alterations. In the event of weight loss or gain, customers will be charged a further alterations cost at 50%. We are unable to offer refunds on any alterations work once started.
